Key skills are delivered as follows:

• Vision: identifying and formulating business development and IT strategy based on emerging and existing products and technologies.

• Imagination: combining strategy and technology with priorities to provide real benefits focused on business needs.

• Enthusiasm: enlisting the cooperation and participation of management, business units and individuals through painting a realistic picture of the benefits of implementing new technology, applications and business processes.

• Delivery: improving corporate communications and quality of information by providing an open and flexible approach to the business improvement processes including; project ownership, delegation and team building, short project cycles, and whenever practical a planned versus actual cost and benefit analysis to ensure maximum utilisation of existing resources.